Brought my furnace in for bench testing. They found nothing wrong with it, However they got to it right away and they didnt charge me the quoted price even though they could have and I offered to pay it. Everyone there was super helpful and pleasant to deal with. It was good to see such honesty even for a small thing.

To whom it may concern, if you are in the market for an RV or in need of service or parts do yourself a favor dont waste your time looking any further. I have been camping since I was a very small child, first with my parents and siblings, then as an adult with my own family. I have personally owned five RVs ranging from a tow behind pop up, 2 pick up campers, a 34 foot travel trailer and currently a 39 foot 5th wheel. I purchased my current RV from Northern RV after having had a horrible experience with the service department of a different local RV store. I have pulled my current 5th wheel as far south as Miami Florida and as far west as Phoenix Arizona. In doing so I realize that situations are bound to arise and things are going to break. I have had my share of issues in my RV life and have dealt with RV stores all over the United States. Most recently I had an issue arise that required the experience of an expert in RV service. Anyone who has ever had the need for RV service work knows that the experience can be at times somewhat of a trying experience or worse. Today was my turn to call out for the help of an expert. I can only share with everyone this thought WOW WOW WOW . I spent a lifetime career in sales and service and have never encountered a company and its people that would go to the extremes that this company did for me. Absolutely no doubt the best customer service I have ever had to deal with. From the very first time when I walked through the door to purchase my current RV to this very day. I literally traded in a two-year-old Grand Design Reflections travel trailer and purchased my current Jayco Eagle 5th wheel simply because of how fantastic these people were to me. I will never consider an RV purchase or service work or a simple two dollar part from anyone else. What a joy and pleasure to deal with such wonderful personnel.

For the record I am not on the payroll of Northern RV nor do I get any type of discount for making this statement.

And with that being said, if you are in the market for a RV or in need of service or parts, do yourself a huge favor and contact the people at Northern RV, you will not be sorry.

From the very bottom of my heart with the deepest appreciation possible Thank you for being organization you were to me today.

I recently bought a 2021 Jayco Northpoint 373HBOK. Cindy Abraham was my salesperson. What a great connection we made!! I stopped y often with a lot of questions for her and Eli. Their parts and service department is second to none! Matt delivered my camper to the campground and showed me how everything worked. He was very patient explaining everything. I even video-taped him and took a lot of notes. He also gave me a lot of pointers. Everybody I worked with was so kind and helpful! Thank you Northern RV:)